Fraud Practice by JBL India Harman India

 #BoycottJBLSoundIn  #HarmanIndia products for selling poor quality and refusing to service products. Harman India JBL  #RightToRepair

Grievance Details :

Respected Sir Madam The Product JBL quantum 300 was purchased from Amazon India on 6 Aug 2020 for a price off 4999 rupees and has one year warranty. The Issue with the product, the mike function stopped working from 7 July 2021. The same was issue was raised with JBL customer care india_escalations@harman.com, on 7/10/2021 10:27 AM They have refused to do after sales repair services or replace the product, citing volume button is broken which is present at the side of the headphone. The customer care team has responded with refusal of product replacement and repair. They have provided with 10% discount coupon on purchase of their new product, as a resolution. I'm attaching the invoice, customer care refusal email and JBL headphone photo as references Reference number from customer care Harman International Case 08388082

Response from JBL India / Harman India: 

Service denied due to Physical damage case and Coupon code offered. Case closed

Physical Damage Photo